Set Up Referrals

Overview

The Referral System allows users to earn points for inviting friends to download and engage with your app.

Both parties can be rewarded:

• The Advocate (person sharing the app)
• The Friend (person receiving the referral)

Referrals help drive new user acquisition while rewarding loyal customers.

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Access Referrals

1. Go to Community Menu
2. Select Referrals

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Configure Referral Actions

You’ll see a list of actions that can trigger referral rewards, such as:

• Downloading the app
• Joining the Community
• Watching Reels
• Making a purchase
• Posting content
• Liking content

Each action can be:

• Enabled or disabled
• Assigned specific point values

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Advocate Rewards (Referrer)

The Referral column defines how many points the advocate receives when their friend completes an action.

Example:

• Friend downloads app → Advocate earns X points
• Friend makes purchase → Advocate earns Y points

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Ongoing Rewards

You can optionally:

• Reward the advocate continuously for future purchases made by their friend
• Create long-term incentive structures

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Advocate Purchase-Based Rewards

There are separate reward settings for:

• Advocates who have made a purchase
• Advocates who have not made a purchase

This allows you to:

• Reward loyal customers more generously
• Limit point farming from users who haven’t engaged with your brand

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Friend Rewards

You can also choose to reward the referred friend for completing actions (e.g., joining, purchasing).

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Best Practices

• Offer stronger incentives for advocates who are paying customers.
• Reward meaningful actions (e.g., purchase over app download).
• Consider ongoing purchase rewards for long-term growth.
• Monitor referral abuse and adjust point limits if needed.
• Combine referrals with loyalty levels for VIP ambassador programs.

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The Referral System helps turn your customers into advocates while driving organic growth and engagement.