Create Community Posts

Overview

Once you've created a Community admin user, you can begin publishing posts on behalf of your brand.

When your brand publishes a post:

• App users receive a push notification
• The content becomes visible inside the Community feed

Create a New Post

1. Access Posts

1. Go to Community Menu
2. Select Posts

2. Choose a Post Type

You can select from four post formats:

• Text Post
• Photo Post
• Video Post
• Poll

3. Add Media (If Applicable)

For photo or video posts, you can:

• Upload from your existing media library
• Upload new images or videos
• Use a media URL

⚠️

Uploading directly is recommended over URLs to prevent broken links.

4. Select Posting User

Choose which user is publishing the post:

• Brand Admin
• Any AI or additional Community users you've created

The selected display name will appear on the post.

5. Choose Audience

You can publish the post to:

• The entire Community
• Specific groups within the Community

This allows for targeted communication.

6. Publish

Once you're satisfied:

• Click Create Post

The post will go live immediately, and users will receive a push notification.

Best Practices

• Use polls to increase engagement.
• Keep posts concise and visually appealing.
• Target specific groups when sharing niche content.
• Use push notifications strategically to avoid overwhelming users.
• Maintain consistent posting frequency.

Your Community is now ready to engage users with brand-driven content.