Community Overview

Community Feature Overview

Overview

The Community feature allows brands to directly engage and communicate with their customers inside the app.

It helps build:

  • A loyal customer base
  • Repeat purchases
  • Long-term brand growth

Community combines social interaction with a built-in loyalty system.


What Users Can Do in Community

Both brands and users can:

  • Create text-based posts
  • Share video content
  • Comment on posts
  • Like content
  • Engage with other members

This creates an interactive and dynamic environment within your app.


Built-In Loyalty System

As users participate in the Community, they can:

  • Earn points through engagement
  • Accumulate rewards
  • Redeem points for incentives

Engagement actions like posting, commenting, and interacting contribute to a user’s loyalty status.


Why Use Community?

  • Strengthens brand–customer relationships
  • Encourages repeat visits and purchases
  • Increases user engagement within the app
  • Rewards loyal customers automatically
  • Creates a sustainable growth loop

The Community feature transforms your app from a shopping tool into a social and loyalty-driven experience.