Community Groups
Create and Manage Community Groups
Overview
Community Groups allow you to tailor messaging and engagement to specific audiences within your app.
Groups help you:
- Target niche customer segments
- Share exclusive content
- Create private or restricted spaces
- Improve personalization within Community
Create a New Group
1. Access Groups
- Go to Community Menu
- Select Groups
- Click Create New Group
2. Configure General Settings
When creating a group, you’ll define:
- Group Name
- Description
Set Group Access Type
You can choose from three access levels:
Open
- Anyone can join
- Anyone can view content
Closed
- Users must join to view content
- Admin approval may be required
Restricted
- Users must have a specific tag
- Only tagged users can join
Choose the option that best fits your audience and content strategy.
Customize Group Appearance
You can personalize your group’s look by setting:
- Cover Image
- Avatar
- Icon
- Background Color
- Preset Color Schemes
A preview is available so you can see how the group will appear in the app.
Manage Join Requests (Closed Groups)
For Closed Groups:
- Users must request to join
- You will receive a notification
- You must approve access before the user can participate
This ensures content stays limited to approved members.
Best Practices
- Use Open groups for general engagement.
- Use Closed groups for VIP or loyalty members.
- Use Restricted groups for tagged users (e.g., ambassadors, wholesale buyers).
- Keep group branding consistent with your overall app theme.
- Review join requests promptly to maintain engagement.
Your Community Groups are now ready to help you segment and engage your audience more effectively.
Updated about 1 month ago